Shipping PolicyÂ
By placing an order with https://crackersexpo.com/, you agree to the following shipping terms and conditions:
1. General
Guaranteed delivery is subject to product availability. While we aim to maintain accurate stock information on our website, discrepancies may occasionally occur. In such cases, we will fulfill the available items and notify you of any out-of-stock products.
2. Delivery Charges
Shipping charges may vary based on your order type and promotional offers:
Monthly Scheme Customers: Free Shipping
Standard Orders: ₹400
Â
Estimated delivery time ranges from 3 to 10 business days (Monday to Friday), depending on your location. This estimate excludes weekends and public holidays. Once your order is processed, we will send a confirmation and tracking details to your registered email or mobile number.
Please note that delays may occur due to factors beyond our control, such as:
Severe weather conditions
External disruptions (strikes, road closures, etc.)
Incorrect or incomplete delivery address, phone number, or PIN code
Recipient unavailable at the time of delivery
In such cases, we request your cooperation and patience. You can contact us at https://crackersexpo.com/Â for assistance.
4. Order Cancellation / Modification
Once your order is processed and dispatched, no cancellations, changes, or modifications can be accepted. If a cancellation is still requested, a cancellation fee may apply.
5. Damaged or Tampered Packages
If your package arrives damaged or appears tampered with, please contact us immediately at https://crackersexpo.com/Â with photos or videos showing the issue. We will investigate and provide an appropriate resolution.
6. Tracking Shows Delivered, But Product Not Received
In some cases, the tracking status may show “Delivered” before the product has actually reached you. If this happens:
Please allow us time to retrieve the Proof of Delivery (POD) from our courier partner.
We will keep you informed of the status and estimated resolution time.